Vision
An ethical marketplace where buyers and sellers trust each other and strong dependable interregional relationships are cultivated.
Mission
Caribbean Speaks mission is to be the leader in advancing marketplace trust and accessibility to resources in the region. We do this by
• Setting standards for marketplace trust
• Making sure resources are easily accessible.
• Being the link between customer and businesses
• Encouraging and supporting best practices by engaging with and educating consumers and businesses
• Celebrating marketplace role models
• Calling out and addressing substandard marketplace behavior
• Creating a community of trustworthy businesses and charities
Caribbean Speaks supports trust building by maintaining integrity through the following: respect, ethics, intent to work for diversity, inclusion, and equity. Businesses that have a good track record of delivering the results Caribbean Speaks expects and responding to customer concerns in a timely, satisfactory manner will have a better performance